Rjorgen Logo

Rjorgen

Privacy Policy

We believe transparency builds trust. Here's exactly how we handle your information at Rjorgen.

Last Updated: March 15, 2025

Information We Collect

When you work with Rjorgen, we collect information that helps us provide better expense management services. This isn't about gathering data for its own sake – it's about understanding your business needs and protecting your financial information.

Account Information

Your name, business details, email address, and contact information you provide when setting up your account.

Financial Data

Expense records, transaction details, and financial documents you upload for processing and management.

Usage Information

How you interact with our platform, including features used and system performance data.

Technical Data

IP addresses, browser information, and device details that help us maintain security and functionality.

We don't collect information we don't need. Every piece of data we gather serves a specific purpose in delivering our expense management automation services.

How We Use Your Information

Your information powers our expense management platform. We use what you share to automate your financial processes, generate accurate reports, and keep your business running smoothly.

  • Service Delivery: Processing your expense data, generating reports, and automating financial workflows
  • Account Management: Maintaining your account, providing customer support, and processing payments
  • Security & Compliance: Protecting against fraud, ensuring data integrity, and meeting regulatory requirements
  • Platform Improvement: Understanding usage patterns to enhance features and fix issues
  • Communication: Sending service updates, security alerts, and responding to your inquiries
Important: We never sell your personal information to third parties. Your financial data stays within our secure platform and authorized integrations you specifically approve.

Data Sharing and Disclosure

We share your information only when necessary to provide our services or when legally required. Here's exactly when and why we might share your data:

Service Providers: We work with trusted partners for payment processing, data hosting, and technical support. These companies can only use your information to help us serve you better – they can't use it for their own purposes.

Financial Integrations: When you connect third-party financial tools or accounting software, we share relevant data to make those integrations work. You control these connections and can disconnect them anytime.

Legal Requirements: We may disclose information if required by law, court order, or government regulation. If this happens, we'll notify you unless legally prohibited from doing so.

Business Protection: In rare cases, we might share information to protect our rights, prevent fraud, or ensure user safety. This only happens when we have reasonable grounds to believe it's necessary.

We don't share your information for marketing purposes or sell it to data brokers. Your business financial information stays private and secure.

Your Privacy Rights

You have significant control over your personal information. These rights aren't just legal requirements – they're fundamental principles of how we operate.

What You Can Do:

  • Access: Request a copy of all personal information we have about you
  • Correction: Update or fix any incorrect information in your account
  • Deletion: Ask us to delete your personal information (with some legal exceptions)
  • Portability: Get your data in a format you can use elsewhere
  • Processing Limits: Restrict how we use your information in certain situations
  • Objection: Object to specific uses of your information
  • Withdrawal: Remove consent for data processing where applicable

To exercise these rights, contact us at [email protected] or call +15033179764. We'll respond within 30 days and work with you to address your request appropriately.

Some limitations apply – for example, we might need to keep certain financial records for tax purposes or legal compliance. We'll explain any limitations when you make a request.

Data Security and Protection

Protecting your financial information isn't just our responsibility – it's our specialty. We use multiple layers of security to keep your data safe from unauthorized access, theft, and misuse.

Encryption: All data transfers use industry-standard SSL/TLS encryption. Your information is encrypted both in transit and at rest on our servers.

Access Controls: Our team members can only access the information they need to do their jobs. We use multi-factor authentication and regular access reviews.

Infrastructure Security: We use secure, monitored data centers with physical security measures, redundant systems, and regular security audits.

Regular Updates: Our security measures evolve with new threats. We regularly update our systems, conduct vulnerability assessments, and test our defenses.

While we implement robust security measures, no system is 100% secure. We continuously monitor for threats and will notify you promptly if we discover any unauthorized access to your information.

Data Retention and Deletion

We keep your information only as long as needed to provide services and meet legal requirements. Here's our approach to data retention:

Active Accounts: While your account is active, we maintain your data to provide ongoing services and support.

Inactive Accounts: If you don't use your account for 24 months, we'll contact you about account closure. After 36 months of inactivity, we may delete non-essential data.

Account Closure: When you close your account, we delete most personal information within 90 days. Some financial records may be retained longer for legal compliance.

Legal Requirements: Tax laws and financial regulations require us to keep certain records for specific periods (typically 7 years). We'll only retain what's legally required.

Your Control: You can request immediate deletion of your account and data at any time. Contact us at [email protected] to start this process.

International Data Transfers

Our primary data centers are located in the United States, and we may use service providers in other countries to support our operations. When we transfer your information internationally, we ensure appropriate safeguards are in place.

Transfer Safeguards: We use standard contractual clauses, adequacy decisions, and other legally recognized mechanisms to protect your data during international transfers.

Service Provider Standards: Any international service providers must meet our security and privacy standards through contractual agreements.

If you're located outside the United States and have concerns about data transfers, contact us to discuss your specific situation and available protections.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences, maintain your login session, and understand how you use our services.

  • Essential Cookies: Required for basic platform functionality and security
  • Preference Cookies: Remember your settings and customizations
  • Analytics Cookies: Help us understand usage patterns and improve our services
  • Security Cookies: Detect suspicious activity and protect against fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates (like clarifications or contact information changes) will be posted here with an updated "last modified" date. Major changes affecting how we collect, use, or share your information will include additional notice and, where required, your consent.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after policy updates indicates your acceptance of the changes.

Questions About Your Privacy?

We're here to help you understand how we protect your information. Reach out with any questions or concerns.

Email: [email protected]

Phone: +1 (503) 317-9764

Address: 7120 Dunn Rd, Cincinnati, OH 45230, United States